How we handle data, privacy, and account information.

Details

At YAIS ("YAIS", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you provide when using our website, applications, products, and services (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information. By accessing or using the YAIS Services, you acknowledge that you have read and understood this Privacy Policy. 1. Who We Are YAIS is an AI services and software platform that provides customers with access to artificial intelligence tools, solutions, and related services. Legal Entity: Ygreg AI Services Brand: YAIS Email: ygreg.ai.services@gmail.com Website: https://yais.app For privacy-related questions or requests, please contact us using the information above. 2. Information We Collect We may collect different categories of information depending on how you interact with our Services. 2.1 Information You Provide When you create an account, purchase a service, contact us, or otherwise use our Services, we may collect: Full name Email address Company or business name Account login information Billing and transaction information Contact information Information you provide when contacting customer support Information contained in communications with us Preferences and account settings We do not intentionally collect sensitive personal information unless it is necessary for a specific service and permitted by applicable law. 2.2 Payment Information Payments made through YAIS may be processed by third-party payment providers. Depending on the payment method used, payment providers may collect and process information such as: Name Billing address Payment card information Transaction information Payment status Fraud-prevention information YAIS generally does not store complete payment card numbers or security codes on its own systems. Payment information may be handled directly by our payment processors in accordance with their privacy policies and security requirements. 2.3 Information Collected Automatically When you visit or use our Services, we may automatically collect certain technical information, including: IP address Browser type and version Device type Operating system Language preferences Approximate location derived from IP address Pages visited Date and time of access Referring website Usage and interaction data Error and diagnostic information We use this information to operate, secure, maintain, and improve our Services. 3. Information Related to AI Services Because YAIS provides AI-powered services, you may submit information, prompts, files, instructions, or other content when using our Services. Depending on the particular service you use, this information may be processed by YAIS and/or third-party AI technology providers that support the service. We may process this information in order to: Provide the requested AI service Generate responses or outputs Maintain service functionality Detect abuse, fraud, or security threats Troubleshoot technical issues Improve reliability and performance Comply with legal obligations You should not submit confidential, highly sensitive, or legally protected information to an AI service unless you have confirmed that the particular service is appropriate for that type of information. Where third-party AI providers are used, processing may also be subject to the relevant provider's terms and privacy policies. 4. How We Use Your Information We may use personal information for the following purposes: To create and manage your account To provide and operate our Services To process purchases and subscriptions To authenticate users To communicate with you about your account or purchases To provide customer support To send important service notifications To prevent fraud, abuse, and unauthorized access To monitor and improve platform security To analyze usage and improve our Services To develop new products and features To comply with legal and regulatory obligations To enforce our agreements and policies To protect the rights, property, and safety of YAIS, our users, and others Where required by applicable law, we will rely on an appropriate legal basis for processing personal information. 5. Legal Bases for Processing Depending on your location and applicable law, we may process your information based on one or more of the following legal grounds: Performance of a contract: when processing is necessary to provide Services you requested. Legitimate interests: when processing is reasonably necessary to operate, secure, improve, and protect our business and Services. Consent: where you have provided consent for a particular processing activity. Legal obligations: where processing is necessary to comply with applicable laws or regulations. Where processing is based on consent, you may generally withdraw your consent at any time, subject to applicable legal limi